We take our ESG responsibilities seriously.
Leading the way in sustainable travel retail operations and working for a better, more sustainable future.
We are committed to operating in a socially, ethically and environmentally-conscious way, leading the way for brands and businesses within our industry. We don’t do this just because it’s better for business or that passengers expect it; we do it because it’s the right thing to do.
Our recently enhanced ESG strategy, Journey with Purpose, outlines ambitious, yet tangible, KPIs for our business up to 2030. The ambition is simple: to be the world’s most sustainable travel retailer. It is underpinned by a commitment to driving positive environmental and social change, always staying ahead of growing passenger expectations and delivering Joy On Your Way across every step of the journey.
Journey With Purpose
Our ESG strategy outlines ambitious goals to deliver measurable changes across our business under 4 pillars: People, Planet, Product and Passenger.
Meet our ESG Champions
Our 10 ESG Champions help us bring our strategy to life, and they are just as passionate about sustainable change as we are.
