The Aer Rianta International Group (ARI) wins duty free contract at Abu Dhabi International Airport
ARI is delighted that it has been chosen by Abu Dhabi Airports Company (ADAC) to retail the perfume, cosmetics, sunglasses and fashion jewellery categories at their new Midfield terminal building in Abu Dhabi International Airport from December 2017 for a period of ten years.
The Abu Dhabi concession reinforces our position as the leading multi-location retailer in the Middle East and we, together with our partners, are looking forward to working closely with ADAC to build a global duty free brand based on a unique and world class customer experience.
Commenting on the win ARI CEO Jack MacGowan said “From the moment we started work on the bid submission we were energised by Abu Dhabi Airports’ commercial vision ‘To create the worlds’ best, consumer and leisure experience at an airport.’ It’s an ambition that resonates strongly with our own company purpose to create outstanding shopping experiences every time. This focus on the customer experience defines us as a retailer and was central to every element of our proposal from concepts, through to merchandising, design and operations.”
“This is a very proud moment for ARI and its partners worldwide and I’d like to pay tribute to the entire ARI project team who worked tirelessly on this submission. Delivering ADAC’s vision of “Sensational Experiences” was at the heart of our proposal and we are excited at the prospect of seeing our innovative designs, marketing campaigns and retail concepts brought to life at the new Midfield terminal. I’d also like to commend CEO Mohamed Mubarak Al Mazrouei and his team at Abu Dhabi Airport for challenging the traditional conventions of the airport / retailer relationship. This really gives us the best opportunity to create an iconic duty free offering and ultimately convert many more passengers to customers,” said MacGowan.
MacGowan added “This win in Abu Dhabi is a significant win for ARI, in what was a competitive tender process with most of the top travel retail companies involved. It caps off a great year for ARI, following our success in winning and opening Auckland Duty Free and the hugely successful commercial redevelopment of T1 in Dublin”
Chairman of Aer Rianta International Middle East (ARIME) Abdulla Buhindi commented “ARI will bring to Abu Dhabi its global experience of successful airport retail operations and strong local, airport and supplier partnerships. We can draw on our unparalleled understanding of the passenger mix in the Gulf region which has been honed by over 25 years of successful operations and partnerships in the Middle East”.
H.E. Ali Majed Al Mansoori, Chairman of Abu Dhabi Airports, said: “Offering an unrivalled, sensational travel experience to passengers sits at the heart of everything we aim to deliver at the Midfield Terminal Building – the future gateway to the capital city. We received several very strong bids for these contracts, but Aer Rianta International came up with ideas that will set new benchmarks in airport retail. We selected Aer Rianta International as their technologically-advanced, unique concepts were perfectly aligned with our ambitions. With them on board, we are confident that the MTB retail offering will impress travelers, creating a distinctive sense of purpose and sense of place that they will want to experience again and again.”